Available foundation01
Inbox workflows
Manage supported customer conversations in the existing application.
Product features
Communication now. Connected operations next.
Apsora Chat combines an available communication foundation with an explicit roadmap for independently developed Apsora business modules.
Communication foundation available. Extensions are clearly marked.
01
Available communication foundation
Chatwoot Community Edition provides the communications foundation. The exact channels available to a particular deployment depend on its secure configuration and supported providers.
Available foundation02
Contacts
Maintain communication context with the existing foundation.
Configuration dependent03
Supported channels
Website chat, email and other supported channels depend on deployment configuration.
02
Planned Apsora capabilities
These capabilities are product direction, not operational claims.
Planned01
CRM, leads & deals
Relationships and commercial context around conversations.
Planned02
Orders, tasks & calendar
Operational follow-through for teams.
Planned03
Automation & analytics
Controlled workflows and useful decision support.
Planned04
AI assistance
Bounded, entitlement-aware assistance through a future Apsora AI Gateway.
Product status
What is foundational—and what is being planned.
- Available foundation
- Chatwoot Community Edition communication workflows and configured supported channels.
- Planned Apsora layer
- CRM, deals, orders, tasks, calendar, automation, analytics and AI capabilities.
- Not a product claim
- Planned modules are not represented as operational until they are built and verified.
Apsora Technologies